CPL Group launches Vodafone electronic vouchers in Retail outlets

CPL Group launches Vodafone Electronic Voucher Dispensers (EVD) for customer efficiency Customers of CPL Group’s City Pharmacy and Stop & Shop outlets will now gain access to pay for Vodafone credits in a single purchase.

Customer Service Team Leader, Ms Loa Opa, presenting a shopper with the electronic top-up. Shoppers can print their purchases direct on their receipts

”CPL Group is proud to partner with Vodafone to enable the market to gain access to recharging electronically at affordable options for calls, SMS, and internet use in our existing check-out service. We interact with thousands of customers daily, and this innovative move by the mobile service provider aligns with part and parcel of our mission of delivering outstanding value and exceptional customer experience on our mobile service product range,” said Kevin Alo, General Manager for Group Strategic Marketing.

The Retailer will implement the service at 6 locations in this initial launch stage. This will be in Port Moresby, Madang, Goroka, Mt Hagen, Lae and Wewak.
Since its launch in April 2022, Vodafone has successfully entered the PNG market and shaken up the telecommunications space with affordable plans and data deals.

“Vodafone is in the process of building more towers to provide excellent coverage for the entire country very shortly. Vodafone will soon launch innovative products that would enhance the capability of our commercial customers simultaneously; consumer customers will benefit from value-added service and cost savings. Our customers take comfort using commonly spoken dialects of Papua New Guinea while taking support from our customer care team. We provide 24X7X365 Chat and Phone support,” said Nirmal Singh, Managing Director of Vodafone PNG.

The third entrant will join the two other network operators and the national power supplier on the Retailer’s integrated computer systems for greater shopper efficiency.